Getting Started

Working with You Every Step of the Way

Our service programs are designed to maximize your ROI. For some companies, “getting started” is the most difficult step as the data sets are large and numerous and the business issues or problems complex. Before focusing on a specific initiative, we can work with you to formulate an analytics strategy (if you don’t have one in place) that will help to pinpoint your most pressing problems. For others, it’s not so much about the data but the lack of a standard analytics application and infrastructure.  In this case, our analytics applications can be the “engine” for your big data initiatives.  For still others, some customization to address specific business issues and processes may be needed. Since our analytics applications were designed to be easily customizable, we (or our partners) can work with you to select the appropriate application and make the necessary changes.

Consulting

We offer a variety of consulting services designed to address your specific issues—from large scale big data initiatives to smaller scale projects. Our expertise covers what you should expect from big data application providers:

  • Backgrounds in mathematics, statistics, numerical methods, data source acquisition, and privacy issues.
  • Real-experience managing and building big data applications in a number of industries, including retail (CPG, CES, RFID), financial services, semi-conductor manufacturing, and social media, as well as crossing a number of disciplines, like forecasting, SCM, logistics, cold chain management, and statistical process control.
  • Strong technology backgrounds in cloud computing, distributed systems, data visualization, multi-threaded and fan-out scalability, real-time and batch analytics ensure that all our applications and tools are easy-to-use and administer, secure, scalable, and reflect industry standards and the latest technological advances.  

Support

We know that our applications play an integral role in your business. To that end, our customer support organization provides expert product and technical support around the clock to ensure your success.

Training

Our training services ensure that your big data initiatives are cost-effective. Focusing on a swift deployment of our application, our training organization delivers the product, industry, and business process knowledge designed to make you more successful.